Founder & CEO
At Hatch, we believe that staying informed is everything for making smart decisions. Because the situation surrounding the outbreak is quickly changing with the long-term impacts still unknown, we have created this blog post to provide product updates and links to important information on how your business might be affected in the coming months.
As of 3/20/20, we are rolling out our Cardholder Assistance Program that provides immediate relief to affected and eligible cardholders by deferring interest and minimum payments through May 2020.
To enroll, please e-mail us at email@example.com, or call us at (888) 516-2369 from the hours of 6am - 5pm PST. You must contact us in order to be considered for this program.
Hatch will remain open for business during this crisis to provide you with financial services and support. You can continue to access your cardholder servicing dashboard 24/7 at hatchcard.com, or contact our customer support team with any questions you may have through e-mail (firstname.lastname@example.org) or our support line at at 888-516-2369 (6am - 5pm PST, Monday through Friday.) We will continue to monitor the situation and evaluate additional measures to help you in these difficult times.
In addition, all Hatch team members will be following the California Shelter in Place Order to mitigate the risk of infection and stay healthy in order to do our part and focus on serving you, our valued customers. Lastly, we are closely monitoring major healthcare and financial resources.